La Posada de Santa Fe, a Tribute Portfolio Resort & Spa-住客評論

Guest（Family） 2025-12-01
The room was very dated and we had a large suite. The staff was very nice. My favorite thing was the gym and spa. Great location near the square.
酒店回復：
Dear Lindsey,Thank you for sharing your feedback. We’re glad to hear you enjoyed our friendly staff, the gym and spa, and our convenient location near the square. We also appreciate your honest comments about the room; your input helps us prioritize updates and improvements. We hope to welcome you back for another enjoyable stay soon.Best wishes, Hector Calles -Director or Operations-
Guest（家庭旅游） 2025-12-01
Really helpful staff, rooms are really outdated and overpriced, not up to par with the marriot tribute chain
酒店回復：
Dear Luis,Thank you for taking the time to share your feedback. We’re pleased to hear that you found our staff helpful, as service is something we take great pride in.We’re sorry to learn that the room design and overall value did not meet your expectations, particularly in comparison with other Marriott Tribute Collection properties. Your comments regarding the condition of the rooms and pricing are appreciated and have been shared with our management team, as we continuously evaluate opportunities for upgrades and improvements.We truly value your feedback and hope to have the opportunity to welcome you back in the future and provide a more satisfying experience.Best wishes,Hector Calles -Director of Operations-
Guest（與好友旅游） 2025-08-01
拖行李到房間很困難
Guest（家庭旅游） 2024-09-01
The carpet in the room was old and looked dirty. The towels were dingy and old. The baseboard in the bathroom was dirty.
酒店回復：
Dear Marina,Thank you for sharing feedback from your most recent stay with us. I would like to mention that we will have a full renovation in the near future. I really hope you can come back to experience when the new face in completed. Once again, thank you for staying with us.Best wishes.
Guest（家庭旅游） 2024-07-01
Close to plaza, quiet, serene, comfortable, clean, and no frills.
酒店回復：
Dear Peter, Thank you for taking the time to let us know about your experience at our property. We are to hear that you enjoy the property and our location near the Plaza. We look forward to having you stay with us once again.
Guest（情侶） 2024-07-01
We liked the location of the hotel. It was peaceful and quiet. We did not like the room: too dark, constand loud running ac, "tired" bathroom and bedding. Staff parked cars on the sidewalk and left a garbage bag in front of our room for 24 hours. Not impressed. We really wanted to like it more but did not.
酒店回復：
Dear Angela, Thank you for taking the time share your experience with us about your stay. We greatly appreciate your feedback and we will make sure our staff takes these issues as a learning opportunity for our team. Thank you for your time.
Guest（家庭旅游） 2024-06-01
The first room that I was offered was very dirty, especially the carpet. the second room that was hypoallergenic was above the bar and main lobby and very noisy
Guest（其他） 2024-06-01
I am a single woman who had to evacuate from the Ruidoso/Alto fires. I made it to Santa Fe and hoped to only stay two days. I stayed four more. They were very accommodating.
酒店回復：
Dear Debra,Thank you for providing feedback from your most recent stay with us. It was an honor for us to host you here. We hope everything gets better for you in Ruidoso. La Posada will always have open door for your return.Best wishes.
Guest（情侶） 2024-06-01
La Posada is a beautiful facility that honors the setting and history of Santa Fe. That said, it seems that the resort relies too much on its image and not enough on its clientele. Our room, like others was quaint and "old Santa Fe" in style, but VERY dark and poorly lighted (at time we needed flashlights to find things in our luggage) and VERY limited in storage space. These things could be improved without compromising the style. The staff (especially the shuttle team) was friendly and helpful in most cases--no complaints at all except for the pool bar staff who were either not on duty or blase. I paid $8 for a vodka tonic that was flat and tasteless. When I commented to the pool barman, he just shrugged.
酒店回復：
Dear Micheal,Thank you for taking the time to let us know about your stay at our resort. While we are glad to hear that our shuttle team was great we are sorry about the service our Food and Beverage department provided you. It will be shared with the department director to prevent this service to future guest. We will also share your feedback of our rooms with our upper management for the better of our guest and property.

La Posada de Santa Fe, a Tribute Portfolio Resort & Spa

客戶評價 由實住客人提供的真實點評

Guest（Family） 2025-12-01

Guest（家庭旅游） 2025-12-01

Guest（與好友旅游） 2025-08-01

Guest（家庭旅游） 2024-09-01

Guest（家庭旅游） 2024-07-01

Guest（情侶） 2024-07-01

Guest（家庭旅游） 2024-06-01

Guest（其他） 2024-06-01

Guest（情侶） 2024-06-01

客戶評價由實住客人提供的真實點評